Research Catalog

Moments of truth / Jan Carlzon.

Title
Moments of truth / Jan Carlzon.
Author
Carlzon, Jan
Publication
New York : Perennial Library, 1989.

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Details

Description
xiii, 135 p.; 21 cm.
Summary
The personal story of Carlzon's turn around of three major companies. A case study in leadership with examples, suggestions, and a new philosophy from someone who has achieved brilliant turnaround successes in record time.
Subject
  • Scandinavian Airlines System > Management
  • Aeronautics, Commercial > Sweden > Management
  • Airlines > Sweden > Management
  • Management
  • Corporate turnarounds > Management
  • Aircraft
  • Commerce
  • Organization and Administration
Note
  • Reprint. Originally published: Cambridge, Mass. : Ballinger Pub. Co., c1987.
Processing Action (note)
  • committed to retain
Contents
A moment of truth -- The Vingresor and Linjeflyg turnarounds -- The SAS turnaround -- Profession: leader -- Setting the strategy -- Flattening the pyramid -- Taking risks -- Communicating -- Boards and unions -- Measuring results -- Rewarding employees -- The second wave.
ISBN
0060915803
LCCN
^^^88045644^
OCLC
  • 18779697
  • SCSB-10492243
Owning Institutions
Harvard Library