Research Catalog

Title

Community mediation : a handbook for practitioners and researchers / edited by Karen Grover Duffy, James W. Grosch, Paul V. Olczak.

Publication

New York : Guilford Press, c1991.

Items in the Library & Off-site

Details

Additional Authors

• Duffy, Karen Grover
• Grosch, James W.
• Olczak, Paul V.

Description

xxii, 355 p. : ill.; 24 cm.

Subject

• Community Psychiatry
• Conflict management > United States
• Conflict, Psychological
• Mediation > United States
• Negotiating > methods
• Neighborhood justice centers > United States

Bibliography (note)

• Includes bibliographical references and index.

Processing Action (note)

• committed to retain

Contents

• 1. The nature of conflict and conflict resolution / Stephen Worchel and Sharon Lundgren -- 2. Introduction to community mediation programs : past, present, and future / Karen Grover Duffy -- 3. Techniques and pitfalls of applied behavioral science research : the case of community mediation / Frank Y. Wong, Craig H. Blakely, and Stacie L. Worsham -- 4. Assessing community dispute resolution needs / Joseph P. Folger -- 5. Marketing mediation programs / Lisa Hicks, Letitia J. Rosenthal, and Lynne Standish -- 6. Conducting the mediation / Melinda Ostermeyer -- 7. Parties in conflict : their characteristics and perceptions / Gary L. Welton -- 8. Mediator behavior and effectiveness in community mediation / Peter J. Carnevale [and others] -- 9. Factors affecting the outcome of mediation : third-party and disputant behavior / Neil B. McGillicuddy [and others] -- 10.
• Resistance to mediation : a social-clinical analysis / Paul V. Olczak -- 11. Factors affecting public acceptance of mediation / Ellen S. Cohn and Mae Lynn Neyhart -- 12. The legal system discovers new tools : dispute resolution techniques / Larry Ray -- 13. How to ensure high-quality mediation services : the issues of credentialing / Albie M. Davis -- 14. Mediation and psychotherapy : parallel processes / Samuel G. Forlenza -- 15. Dilemmas in family mediation : practical applications / Elsie H. van Munster -- 16. Conflict resolution in educational settings : assessing the impact of peer mediation programs / Michael Van Slyck and Marilyn Stern -- 17. Victim-offender reconciliation programs / Stephen Woolpert -- 18. Mediating consumer complaints / Arthur Best -- 19. Dealing with environmental and other complex public disputes / Susan Carpenter -- 20.
• Toward a synthesis : the art with the science of community mediation / Paul V. Olczak, James W. Grosch, and Karen Grover Duffy. Social service Dispute resolution (Law)

ISBN

0898625610

LCCN

^^^91006640^

Owning Institutions

Harvard Library