Research Catalog

Title

It comes with the territory : handling problem situations in libraries / by Anne M. Turner ; with a foreword by Gordon M. Conable.

Author

Turner, Anne M., 1941-

Publication

Jefferson, N.C. : McFarland, c1993.

Items in the Library & Off-site

Holdings

Details

Description

xvi, 197 p.; 24 cm.

Summary

Discusses difficult situations that confront librarians on a daily basis.

Subject

• Public services (Libraries)
• Library rules and regulations
• Public libraries > United States
• Libraries > organization & administration
• Public Sector
• Public Policy

Genre/Form

• guide.
• policy statement.
• reference.
• déclaration de portée générale.
• référence bibliographique.
• guía.
• declaración de políticas.
• referencia.

Bibliography (note)

• Includes bibliographical references and index.

Processing Action (note)

• committed to retain

Contents

Making behavior rules -- Exhibits and meeting rooms -- Street people, the mentally disabled, substance abusers, and other symbols of our times -- Dealing with angry people -- The nasty behaviors : sexual deviancy and parental child abuse -- Latchkey children -- Did you know this book is about witchcraft? -- Securing our buildings -- Writing good manuals -- Training staff -- Appendices. The Library Bill of Rights ; Exhibit spaces and bulletin boards ; Meeting rooms ; American Library Association Intellectual Freedom Committee guidelines for the development of policies and procedures regarding user behavior and library usage ; Two sample exhibit and meeting room policies ; Sample procedures and policies.

ISBN

0899508448 (lib. bdg. : alk. paper)

LCCN

^^^93000255^

OCLC

• 27429684
• SCSB-9945062

Owning Institutions

Harvard Library