Research Catalog

Title

Managing the new public services / edited by David Farnham and Sylvia Horton.

Publication

Houndmills, Basingstoke, Hampshire : Macmillan Press, 1996.

Items in the Library & Off-site

Holdings

Details

Additional Authors

• Farnham, David.
• Horton, Sylvia.

Description

xvi, 314 p. : ill.; 24 cm.

Summary

Evaluating the managerial changes in British public services since 1979, this work focuses on the "new public management" and its rationale and practices. The authors analyze the political origins of public service change and its impact on the key managerial functions, service-users and staff.

Subject

• Public administration > Great Britain
• Human services > Great Britain > Administration
• Public Sector > Great Britain
• United Kingdom

Bibliography (note)

• Includes bibliographical references (p. 277-295) and index.

Processing Action (note)

• committed to retain

Contents

1. Political Economy of Public Sector Change / David Farnham and Sylvia Horton -- 2. Managing Private and Public Organisations / David Farnham and Sylvia Horton -- 3. Strategic Management / Howard Elcock -- 4. Financial Management and Quality / Richard Tonge and Sylvia Horton -- 5. Marketing / Richard Christy and Jill Brown -- 6. People Management and Employment Relations / David Farnham and Lesley Giles -- 7. Information and Communications Technology / Christine Bellamy -- 8. Civil Service / Sylvia Horton -- 9. Local Government / Howard Elcock -- 10. National Health Service / Ian Kendall, Graham Moon, Nancy North and Sylvia Horton -- 11. Education / Malcolm McVicar -- 12. Managing the Police: A Force for Change? / Stephen P. Savage and Frank Leishman -- 13. Public Service Managerialism: a Review and Evaluation / David Farnham and Sylvia Horton.

ISBN

• 0333664345
• 0333664353 (pbk.)

LCCN

^^^96229525^

OCLC

• 37512992
• SCSB-12594991

Owning Institutions

Harvard Library