Research Catalog

Title

Managing in the public sector / Brian Blundell and Alex Murdock.

Author

Blundell, Brian

Publication

Oxford : Institute of Management Foundation ; Boston : Butterworth-Heinemann, 1997.

Items in the Library & Off-site

Details

Additional Authors

• Murdock, Alexander
• Institute of Management (Great Britain)

Description

xv, 276 p. : ill.; 24 cm.

Summary

Managing in the Public Sector first presents a sound theoretical framework and then helps the reader translate this into competent management performance. It is written in a highly accessible style and is illustrated with practical case examples drawn from a variety of settings. The reader is encouraged to continue their development through graded action planning and further reading. The book is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 and 5 and is also particularly suitable for managers on Certificate and Diploma in Management programmes, including those accredited by the IM and BTEC. It will be particularly relevant to managers in the Civil Service/Next Steps Agencies, Local Government, Health and Social Services, the Police Service, the Fire Service, and the Voluntary and Private Sector organizations providing public services.

Series Statement

Institute of Management series

Uniform Title

Institute of Management series

Subject

Public administration

Note

• "Published in association with the Institute of Management."

Bibliography (note)

• Includes bibliographical references (p. [267]-270) and index.

Processing Action (note)

• committed to retain

Contents

1. Using the book effectively -- 2. The public sector environment -- 3. What has changed in the public sector? -- 4. Competition and the contract culture -- 5. Managing people -- 6. Managing finance -- 7. Managing operations and activities -- 8. Customer issues -- 9. The strategic perspective -- 10. Managing and measuring performance and the Citizen's Charters -- 11. Conclusions -- App. A. Matrix mapping Competence Units onto chapters.

ISBN

0750621958

LCCN

^^^97202113^

OCLC

• 37244737
• SCSB-11027810

Owning Institutions

Harvard Library