Research Catalog
Developing quality in personal social services : concepts, cases and comments / Adalbert Evers, Riitta Haverinen, Kai Leichsenring, Gerald Wistow (eds.).
- Title
- Developing quality in personal social services : concepts, cases and comments / Adalbert Evers, Riitta Haverinen, Kai Leichsenring, Gerald Wistow (eds.).
- Publication
- Aldershot ; Brookfield, USA : Ashgate, c1997.
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| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | HV40 .D484x 1997 | Off-site |
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Details
- Additional Authors
- Evers, Adalbert.
- Description
- vi, 312 p.; 24 cm.
- Series Statement
- Public policy and social welfare ; v. 22
- Uniform Title
- Public policy and social welfare ; v. 22.
- Subject
- Social service > Quality control
- Bibliography (note)
- Includes bibliographical references.
- Processing Action (note)
- committed to retain
- Contents
- Quality development : part of a changing culture of care in personal social services -- Business and professional approaches to quality improvement : a comparison of their suitability for the personal social services -- Quality management in Finland : problems and possibilities -- Quality in personal social services : the developing role of user involvement in the UK -- Professionals and quality initiatives in health and social services -- Measuring quality in personal social services? -- Towards a new client orientation through continuous improvement -- Combining client interests with professionalism in the organization -- Quality management and quality assurance in residential and nursing home care in Britain and Germany -- User-centred performance indicators for inspection of community care in Scotland : developing a framework -- Quality assured or quality compromised ? : developing domiciliary care markets in Britain -- Rationality and management in public care services -- Quality by users' influence and involvement in Denmark : the logical development of social services -- The city of Stockholm's awards for good quality -- Quality in home care and nursing? -- Promoting quality of life for older people in institutions -- Some national and local quality strategies in Finland -- Quality of care : on whose terms? -- Quality measurements and some unintended consequences : can quasi-quality be a consequence of quality standards?
- ISBN
- 1840143371 (pbk)
- LCCN
- gb^97072141^
- Owning Institutions
- Harvard Library