Research Catalog

Title

What customers demand : quality of service in the electric utility industry in Texas / Cecelia M. Coleman, Robert J. Wood, David J. Eaton.

Author

Coleman, Cecelia Mason, 1966-

Publication

Austin, TX : Lyndon B. Johnson School of Public Affairs, The University of Texas at Austin, c1998.

Items in the Library & Off-site

Holdings

Details

Additional Authors

• Wood, Robert J.
• Eaton, David J.
• Lyndon B. Johnson School of Public Affairs.
• University of Texas at Austin
• Texas. Public Utility Commission.

Description

x, 140 p.; 28 cm.

Alternative Title

Quality of service rule : utility customer advice

Subject

• Electric utilities > Customer services > Texas
• Public utilities > Texas > Public relations

Note

• "Special project report, Lyndon B. Johnson School of Public Affairs, The University of Texas at Austin."
• "This project was prepared for and in cooperation with the Public Utility Commission of Texas and electric utility companies in Texas. The project was funded and the preparation of this report was financed by the Public Utility Commission of Texas"--Verso t.p.

Bibliography (note)

• Includes bibliographical references (p. 135-138).

Processing Action (note)

• committed to retain

ISBN

0899409083

LCCN

^^^98084896^//r982

OCLC

39463640

Owning Institutions

Harvard Library