Research Catalog

Title

Demanding patients? : analysing the use of primary care / Anne Rogers, Karen Hassell, Gerry Nicolaas.

Author

Rogers, Anne.

Publication

Buckingham ; Philadelphia : Open University Press, 1999.

Items in the Library & Off-site

Holdings

Details

Additional Authors

• Hassell, Karen, 1961-
• Nicolaas, Gerry, 1963-

Description

x, 259 p.; 23 cm.

Series Statement

State of health series

Uniform Title

State of health series.

Subject

• National Health Service (Great Britain)
• State Medicine > organization & administration
• Self Care > utilization
• Patient Acceptance of Health Care
• Health Services Needs and Demand
• Primary Health Care > utilization
• Primary care (Medicine) > Great Britain
• Medical care > Needs assessment > Great Britain
• Health services accessibility > Great Britain
• National health services > Great Britain
• Patients > Services for > Great Britain
• Patient Compliance
• United Kingdom
• United Kingdom

Bibliography (note)

• Includes bibliographical references (p. [222]-246) and index.

Processing Action (note)

• committed to retain

Contents

Pt. I. Policy context, influences and approaches to understanding demand and use of services -- 1. Conceptualizing need and demand in the NHS -- 2. The problem of inappropriate demand: the view from primary care -- 3. Models, approaches and problems in the study of the use of services -- Pt. II. Lay action in the formulation of demand -- 4. How the experience of illness and service use shapes help seeking -- 5. The influence of individuals' action and social networks on help seeking -- 6. Self- and lay-care in managing illness -- Pt. III. Mediating demand in primary care -- 7. Community pharmacy as a primary care and a self-care resource -- 8. Information and lay decision making. Conclusion: Managing demand better at the interface between lay and primary care.

ISBN

• 0335200907 (pb)
• 0335200915 (hb)

LCCN

^^^98004299^

OCLC

38976558

Owning Institutions

Harvard Library