Research Catalog
Bureaucratic language in government and business / Roger W. Shuy.
- Title
- Bureaucratic language in government and business / Roger W. Shuy.
- Author
- Shuy, Roger W.
- Publication
- Washington, D.C. : Georgetown University Press, c1998.
Items in the Library & Off-site
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1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
Not available - Please for assistance. | Text | Use in library | JF1501 .S48 1998 | Off-site |
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Details
- Description
- xv, 190 p. : ill.; 24 cm.
- Subject
- Bibliography (note)
- Includes bibliographical references (p. 185-186) and index.
- Processing Action (note)
- committed to retain
- Contents
- Ch. 1. Trying to Do Conversation on Paper: A Case Study of a Medicare Benefits Notice -- Ch. 2. Training a Bureaucracy to Write Clearly: A Case Study of the Social Security Administration -- Ch. 3. A Bureaucracy's Struggle with Saying "No": A Medicare Case Study -- Ch. 4. When Bureaucracies Clash: A Case Study of Physicians' Disability Report Forms -- Ch. 5. Bureaucratic Speech: Research on Telephone vs. In-Person Administrative Hearings -- Ch. 6. Facing the Bureaucratic Language of the Insurance Industry: A Case Study of a Consumers' Affairs Conference -- Ch. 7. Untangling the Bureaucratic Language of Real Estate: A Case Study of Commission Agreements -- Ch. 8. Attacking the Bureaucratic Language of Car Sales: A Case Study of a Car Sales Event.
- ISBN
- 0878406964 (alk. paper)
- 0878406972 (pbk. : alk. paper)
- LCCN
- ^^^98005664^
- Owning Institutions
- Harvard Library