Research Catalog

Title

Trust matters : new directions in health care leadership / Michael H. Annison, Dan S. Wilford.

Author

Annison, Michael H.

Publication

San Francisco : Jossey-Bass, c1998.

Items in the Library & Off-site

Details

Additional Authors

Wilford, Dan S.

Description

xviii, 142 p.; 24 cm.

Summary

Trust Matters offers all health care professionals the vital information and tools they need to help invigorate their institutions, develop trust, and gain the confidence of the people they work with and the patients they serve. Clearly and persuasively, Michael H. Annison and Dan S. Wilford explain how to create an atmosphere within health care organizations in which people believe in each other and enjoy working together and - most important - in which trust flourishes. A practical resource, the book is filled with illustrative case examples and anecdotes from health care professionals that clearly demonstrate how successful organizations create and maintain trust. The authors offer concrete advice about how to lay the foundation for building trusting relationships and guidance for learning how to sustain trust over the long haul.

Subject

• Cooperative Behavior
• Health Services Administration
• Health services administration > Moral and ethical aspects
• Interprofessional Relations
• Interprofessional relations
• Leadership
• Leadership
• Medical ethics
• Physicians > Professional ethics
• Trusts and trustees
• United States

Bibliography (note)

• Includes bibliographical references (p. 127-133) and index.

Processing Action (note)

• committed to retain
• committed to retain

Contents

Why trust matters -- Trust in organizations -- Challenges to trust -- Trust and collaboration -- Next steps.

ISBN

0787943894 (hc : alk. paper)

LCCN

^^^98018743^

Owning Institutions

Harvard Library