Research Catalog

Title

The information paradox : realizing the business benefits of information technology / John Thorp and DMR's Center for Strategic Leadership.

Author

Thorp, John, 1944-

Publication

Toronto : McGraw-Hill Ryerson, c1998.

Items in the Library & Off-site

Holdings

Details

Additional Authors

DMR Group. Center for Strategic Leadership.

Description

xxvii, 273 p. : ill.; 24 cm.

Summary

"John Thorp and DMR Consulting Group have engineered a unique, client-tested "Benefits Realization Approach"--It resolves the Information Paradox by introducing a new benefits-focused mindset. It replaces monolithic technology-driven IT projects with blended business investment programs, that integrate the organizational, business process and the people elements of your business. It also demonstrates how to manage business investment programs as a coherent portfolio to produce measurable results." "The DMR approach, based on many years of extensive research and development, is illustrated with case studies from companies as varied as Ericsson, Bank of America, The Boeing Company, Nova Gas, and Qantas Airways, to name a few."--Jacket.

Subject

• Information technology > Cost effectiveness
• Information technology > Management
• Technologie de l'information > Coût-efficacité
• Technologie de l'information > Gestion

Note

• Includes index.

Bibliography (note)

• Includes bibliographical references: p. 263-268.

Processing Action (note)

• committed to retain

Contents

The information paradox -- The benefits realization approach -- First fundamental : program management -- Second fundamental : portfolio management -- Third fundamental : full cycle governance -- First necessary condition : activist accountability -- Second necessary condition : relevant measurement -- Third necessary condition : proactive management of change -- Getting started -- Afterword : the time to act is now.

ISBN

0075601036

LCCN

cn^98932212^

Owning Institutions

Harvard Library