Research Catalog

Switching paths in customer relationships / Inger Roos.

Title
Switching paths in customer relationships / Inger Roos.
Author
Roos, Inger.
Publication
Helsingfors : Swedish School of Economics and Business Administration, Dept. of Marketing and Corporate Geography, 1999.

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Details

Description
vi, 304 pages : illustrations; 25 cm
Series Statement
Ekonomi och samhälle, 0424-7256 ; Nr. 78
Uniform Title
Ekonomi och samhälle (Svenska handelshögskolan (Helsinki, Finland)) nr. 78.
Subject
  • Customer relations
  • Consumer satisfaction
  • Consumer Behavior
  • Consommateurs > Satisfaction
Genre/Form
  • Academic Dissertation
  • Academic theses
  • Thèses et écrits académiques.
Note
  • Extra t.p. inserted with thesis statement.
Bibliography (note)
  • Includes bibliographical references (pages 266-291).
Processing Action (note)
  • committed to retain
ISBN
  • 9515555965
  • 9789515555960
OCLC
  • 52548718
  • SCSB-11951490
Owning Institutions
Harvard Library