Research Catalog

Title

The dynamics of conflict resolution : a practitioner's guide / Bernard Mayer.

Author

Mayer, Bernard S., 1946-

Publication

San Francisco : Jossey-Bass, c2000.

Items in the Library & Off-site

Holdings

Details

Description

xvi, 263 p. : ill.; 24 cm.

Summary

"The Dynamics of Conflict Resolution is a resource that goes beyond instruction of the "how-to" skills of dispute resolution and illuminates the thinking processes that drive the practice of successful conflict resolution. Written by Bernard Mayer, an international trainer and innovative leader in the field of mediation and conflict resolution, this book offers a framework for understanding conflict and for becoming a creative, interactive, and fluid conflict resolution practitioner."--Jacket.

Subject

• Interpersonal conflict
• Conflict (Psychology)
• Conflict management
• Negotiation
• Problem solving
• Conflict, Psychological
• Negotiating
• Problem Solving

Bibliography (note)

• Includes bibliographical references (p. 251-254) and index.

Processing Action (note)

• committed to retain

Contents

Preface: Thinking About Conflict and Its Resolution -- The Nature of Conflict -- How People Conflict -- Power and Conflict -- Culture and Conflict -- The Nature of Resolution -- Communication -- Negotiation and Advocacy -- The Road to Resolution: Overcoming Impasse -- Mediation -- Other Approaches to the Resolution of Conflict -- Conclusion: Conflict Resolution in Our Lives.

ISBN

078795019X (hard : alk. paper)

LCCN

^^^99050576^

OCLC

42708066

Owning Institutions

Harvard Library