Research Catalog

Title

Accelerated logistics : streamlining the Army's supply chain / Mark Y.D. Wang ; foreword by James A. Champy.

Author

Wang, Mark.

Publication

Santa Monica, CA : Rand, 2000.

Items in the Library & Off-site

Holdings

Details

Additional Authors

• Arroyo Center
• Rand Corporation.

Description

xvi, 48 p. : col. ill., col. maps; 22 cm.

Summary

In June 1998, U.S. Vice President Al Gore and the National Partnership for Reinventing Government presented a team of Army logisticians and RAND analysts the Hammer Award in recognition of a great accomplishment: making Army logistics work better and cost less. This report documents that achievement. Started in 1995, the Army's Velocity Management (VM) initiative sought to improve the responsiveness, reliability, and efficiency of the Army's then outdated logistics systems. Since then the Army has dramatically streamlined its supply process, cutting order and ship times for repair parts by 75 percent at all major installations and by 50 percent nationwide. Building on the story of VM's success, the author demonstrates how this simple yet powerful process improvement methodology has transformed the Army's supply system into a set of customer-focused processes honed to deliver supplies where they are needed, when they are needed. An organizational structure made up of senior Army leadership, site and process improvement teams, and continuing analytic support from RAND catalyzed the institutionalization of this cultural change; VM's Define-Measure-Improve methodology sustained it. At each installation, simple rules such as clear the floor each day helped slash processing delays. The performance of each segment was also measured, with immediate and specific feedback on how to improve. The implementation and optimization of a reliable high-volume distribution system proved instrumental in providing the Army with premium-level service that is faster, better, and cheaper. As a result, Army customers now routinely receive the quick and dependable level of service they have come to expect from a high-performing commercial supply chain.

Subject

• United States. Army > Management
• United States. Army > Supplies and stores

Note

• "MR-1140-A."
• "Prepared for the United States Army."

Bibliography (note)

• Includes bibliographical references.

Processing Action (note)

• committed to retain

Contents

Ch. 1. The Accomplishment -- Ch. 2. Institutionalizing the Velocity Management Paradigm -- A Revolutionary Shift in Thought and Action -- Catalyzing Change: Leadership and Organizational Structure -- Sustaining Change: VM's D-M-I Methodology -- Ch. 3. Defining the Supply Process -- Walking the Process -- Baseline Order and Ship Times -- Ch. 4. Measuring Supply Performance -- Improving Army Metrics for OST -- Measuring Segments of the OST Process -- Ch. 5. Improving Order and Ship Times -- Implementation of Scheduled Truck Deliveries -- Supply Process Improvement at Fort Bragg -- Extending the Improvements Nationwide -- Extending the Improvements Worldwide -- Ch. 6. Steps for Further Acceleration -- Improving Wholesale Stock Positioning -- Improving Airlift-Sealift Balance in Supporting Deployed Army Customers -- Extending VM to the National Guard and U.S. Army Reserves -- Integrating Efforts to Improve Other Army Logistics Processes.

ISBN

0833027859

LCCN

^^^00040247^

Owning Institutions

Harvard Library