Research Catalog

Title

An action plan for outcomes assessment in your library / Peter Hernon and Robert E. Dugan.

Author

Hernon, Peter.

Publication

Chicago : American Library Association, c2002.

Items in the Library & Off-site

Holdings

Details

Additional Authors

Dugan, Robert E., 1952-

Description

xi, 191 p.; 28 cm.

Summary

Provides data collection tools for measuring both learning and research outcomes that link outcome to satisfaction. Will enable user to plan an outcome strategy for the library that is in line with accrediting guidelines; to excute a plan by identifying user needs, collecting and analyzing data and presenting your findings and measure the value of the services being provided and identify areas for improvement.

Uniform Title

ebrary.

Alternative Title

Action plan for outcomes assessment in your library

Subject

• Academic libraries > United States > Evaluation
• Accreditation
• Competency-based education > United States
• Competency-based education
• Evaluation Studies as Topic
• Evaluation Studies
• Libraries
• Library Services
• United States
• Universities
• Universities and colleges > Accreditation > United States

Bibliography (note)

• Includes bibliographical references and index.

Processing Action (note)

• committed to retain

Contents

1. A new day is here -- 2. Assessment plans, reports, and guides in institutions of higher education -- 3. Developing an assessment plan for measuring student learning outcomes -- 4. Information literacy assessment efforts of some academic libraries -- 5. Moving public libraries toward outcomes assessment -- 6. Outcomes as a type of assessment -- 7. The research process -- 8. Evidence demonstrating the achievement of outcomes -- 9. Service quality and satisfaction -- 10. Making a commitment to accountability and learning outcomes assessment.

ISBN

0838908136

Owning Institutions

Harvard Library