Research Catalog

ISO 9001:2000'nin ışığında hizmette toplam kalite / Esin Ali.

Title
ISO 9001:2000'nin ışığında hizmette toplam kalite / Esin Ali.
Author
Esin, Ali.
Publication
Ankara : METU Press, 2002.

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Details

Description
xv, 389 p. : ill.; 24 cm.
Alternative Title
  • ISO 9001:2000 ışığında hizmette toplam kalite
  • Hizmette toplam kalite
Subject
  • Service industries > Quality control
  • Total quality management
  • ISO 9001 Standard
  • ISO 9000 Series Standards
  • Total Quality Management
Bibliography (note)
  • Includes bibliographical references (p. 379-383) and index.
Processing Action (note)
  • committed to retain
ISBN
9757064505
OCLC
50760968
Owning Institutions
Harvard Library