Research Catalog

Title

From outreach to equity : innovative models of library policy and practice / Office for Literacy and Outreach Services ; edited by Robin Osborne ; foreword by Carla D. Hayden.

Publication

Chicago : American Library Association, c2004.

Items in the Library & Off-site

Holdings

Details

Additional Authors

• American Library Association. Office for Literacy and Outreach Services.
• Osborne, Robin, 1954-

Description

xvii, 145 p.; 23 cm.

Summary

The many assumptions about current library outreach services-that they're off-site, depend on special funding, and are administered by specific staff-no longer reflect the realities of providing equitable library services to the audiences who most need them. Providing equity of access is the business of every department in the library. Growing from the leadership initiative of 2003-4 ALA President Carla Hayden, this multifaceted guide answers both "why" and "how." Following successful models from around the country, any library can take steps to improve access to information for all, encompassed within the library's service delivery system. Quality service appears in a wide variety of programs. Learn from the specifics: Serve immigrants and refugees inspired by the "InfoBUS" example Connect prison inmates to library services Build community around local information and referrals Bridge the digital divide Incorporate multilingual materials Hire and train with an eye to outreach Pair up advocacy and outreach to leverage results Gain authoritative, detailed, and practical guidance for policies, practices, and model programs that integrate "outreach" services into the daily fabric of every area of the library.

Subject

• Community-Institutional Relations
• Libraries and community > United States
• Libraries and minorities > United States
• Library Services
• Library outreach programs > United States
• Minority Groups
• United States

Bibliography (note)

• Includes bibliographical references (p. 131-136) and index.

Processing Action (note)

• committed to retain

Contents

• Services outside library walls / Jan Meadows -- Library elderly outreach project / Jane Karp -- InfoBUS: serving immigrant and refugee populations / Damone Virgilio -- Serving homeless people: partnering with shelters and transitional homes / Lisa A. Canavan -- Deposit collections: streamlining procedures for better service / Patricia Linhoff -- Bookmobile service to preschool children and caregivers / Theresa Gemmer -- Outreach to prisons: connecting inmates and public library services / Glennor Shirley -- Tribal libraries program of the New Mexico State Library / Dana John -- Words on wheels and traveling library center: staffing to optimize services / Jeannie Dilger-Hill -- Outreach inside the library / Rhea Brown Lawson -- The child's place: inclusive services for children with special needs / Carrie Banks -- Assistive technology collection: serving people with disabilities / Marylou Tuckwiller -- Family language kit program: connecting with immigrant families / Helen Benoit --^
• LEAP: a comprehensive and multifaceted after-school program / Sandra Anne Farrell and Sandra Miller -- Libraries as community builders: the Greensboro experience / Steve Sumerford -- TIP service: community information and referral at your library / Margaret Gillis Bruni -- Community Youth Corps: teens as library resources / Deborah D. Taylor -- Global outreach services: outreach in academic libraries / Thelma H. Tate -- Outreach using information technology / Kathleen (KG) Ouye -- Central valley digital network: partners in bridging the digital divide / Carol Whiteside -- www.firstfind.info: organizing easy-to-use information on the web / Robin Osborne -- Indigenous peoples and information technology / Loreine Roy and Antony Cherian -- Outreach efforts at the Hope Fox Eccles Clinical Library / Liz Workman -- Info seekers and the Biotech Learning Center: building for the future / Jean O. Crispieri -- Technical services: connecting minds / Zora J. Sampson --^
• A librarian's librarian: Albert P. Marshall / Satia Marshall Orange -- Subject access and responsibility / Hope A. Olson -- The multilingual materials acquisition center / Ingrid Betancourt and Ina Rimpau -- Uses of metadata to expand access / Jacquie Samples -- Planning for system migration with input from staff and public / Vivian M. Pisano -- BadgerLink: a statewide license to learn / Sally Drew -- Creating an enabling online environment / Axel Schmetzke -- Expanding access to collections through digitization / Ewa Barczyk and Krystyna Matusiak -- Advocacy and outreach: a natural connection / Maureen O'Connor -- Sisterfriends at your library: marketing and building support for programs / LaToya McLean -- Outreach starts at the top: advice from a library director / Dinah Smith O'Brien -- Advocating for library serices in county facilities / Sharon Holley -- Cultural ambassadors program: putting the world within reach / Susan McCarthy --^
• Libraries and literacy: making new connections / Roberta Reiss -- New Americans program: outreach through partnerships / Adriana Acauan Tandler -- World language collections: mining demographic data / A. Issac Pulver and Joan Clark -- Staff development: assessing our own behaviors / Sandra Rios Balderrma -- Developing outreach skills in library staff / Yolanda J. Cuesta -- Qualitative measures of outreach effectiveness / Denice Adkins -- Hiring for outreach / Faye C. Roberts -- Training staff for job service outreach / Bernice Kao -- Sharing skills: Outreach at the Arizona Library Development Division / Jan Elliott -- Learning by doing: outreach training in a branch library / Linda S. Greene -- The diversity initiative: one committee's story / Jeanne DeLaney, Judith Cramer, and Carolyn Evans -- Outreach as friendship in a peer-based community / Pat Wagner.

ISBN

0838935419 (alk. paper)

LCCN

^^2004004480

Owning Institutions

Harvard Library