Research Catalog

Title

Managing information services / Sue Roberts and Jennifer Rowley.

Author

Roberts, Sue.

Publication

London : Facet, 2004.

Items in the Library & Off-site

Holdings

Details

Additional Authors

Rowley, J. E.

Description

xiii, 242 p. : ill.; 24 cm.

Summary

"This textbook draws together in an accessible form the principles of management as they need to be understood by information professionals today." "Written by a team that comprises a practising information services manager and a management academic, the text introduces and applies the latest management concepts to information services practice." "Well illustrated with relevant examples, checklists and models, chapters conclude with a list of further reading and with review topics, which can be used as the basis for revision for study purposes or as a prompt to encourage reflection on the content of the book for the professional reader. The core of the book focuses on the key areas that constitute the management role."--Jacket.

Subject

• Information services > Management
• Library administration

Bibliography (note)

• Includes bibliographical references and index.

Processing Action (note)

• committed to retain

Contents

Introduction -- Information organizations -- Management and leadership -- People in organizations -- Human resource management -- Marketing and user relationships -- Quality management -- Finance and resources -- Strategy and planning -- Index.

ISBN

1856045153 (pbk.)

Owning Institutions

Harvard Library