Research Catalog

Title

Researching health care consumers : critical approaches / edited by Jennifer Burr and Paula Nicolson.

Publication

Basingstoke ; New York, N.Y. : Palgrave Macmillan, 2005.

Items in the Library & Off-site

Details

Additional Authors

• Burr, Jennifer, PhD
• Nicolson, Paula

Description

xvi, 227 p.; 22 cm.

Summary

This text presents a variety of research methods that have been used to elicit users' views of health care, including health forums, public opinion surveys and focus groups. It provides a critical overview of key contemporary research issues and methodologies.

Subject

• State Medicine
• Data Collection > methods
• Consumer Behavior
• Community Participation
• Health Services Research > methods
• Patient satisfaction > Research
• Medical care > Evaluation
• Consumers > Research
• Consumer Behavior > Great Britain
• Medical Audit
• United Kingdom
• United Kingdom

Bibliography (note)

• Includes bibliographical references and index.

Processing Action (note)

• committed to retain

Contents

Foreword / Elizabeth Clough -- 1. Critical approaches to researching 'consumers' of health care / Jennifer Burr and Paula Nicolson -- 2. The rise of the 'new consumerism' in health and medicine in Britain, c.1948-1989 / Graham Smith -- 3. 'You have to be pragmatic' methods, epistemology and consumer involvement in research / Richard Wilson -- 4. Seeking the views of consumers using quantitative measures : patient experience surveys / Steven Bruster -- 5. Using conjoint analysis and willingness to pay to determine consumers' preferences for health care / Alicia O'Cathain and Phil Shackley -- 6. Citizens' juries and the deliberative family / Clare Delap -- 7. 'On the shoulders of giants' : putting the quality into qualitative methods in 'consumer' research / Jennifer Burr -- 8. The role of information technology in accessing consumer perspectives / Catherine Beverley and Andrew Booth -- 9. Users, research and 'evidence' in social care / Jenny Owen -- 10. Listening to 'quiet' voices / Shirley McIver -- 11. Taking account of 'consumer's' views : rapport, reflexivity and the subjective interpretation of narratives in qualitative health research / Paula Nicolson -- Conclusions : taking a critical perspective : research methods and the role of 'users' or 'consumers' / Paula Nicolson and Jennifer Burr.

ISBN

• 1403905126 (hbk.)
• 9781403905123 (hbk.)
• 1403905134 (pbk.)
• 9781403905130 (pbk.)

OCLC

• 58554904
• SCSB-10535199

Owning Institutions

Harvard Library