Research Catalog

Mediation, conciliation and emotions : a practitioner's guide for understanding emotions in dispute resolution / Peter D. Ladd.

Title
Mediation, conciliation and emotions : a practitioner's guide for understanding emotions in dispute resolution / Peter D. Ladd.
Author
Ladd, Peter D.
Publication
Lanham, Md : University Press of America, c2005.

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Description
xvii, 275 p. : ill.; 23 cm.
Summary
  • "Emotions impact any practitioner of dispute resolution; yet, there are very few programs with courses that explore the emotional side of disputes.
  • In Mediation, Conciliation and Emotions, Peter Ladd outlines the emotions found in disputes and how these emotions function in dispute resolution."--Jacket.
Subject
  • Dispute resolution (Law) > United States > Psychological aspects
  • Mediation > United States > Psychological aspects
  • Conflict management > United States
  • Emotions
  • Negotiating
  • Dissent and Disputes
Bibliography (note)
  • Includes bibliographical references (p. 257-267) and index.
Processing Action (note)
  • committed to retain
Contents
Ch. 1. The phenomenon of mediation -- Ch. 2. Emotions and mediation -- Ch. 3. Anger and conciliation -- Ch. 4. Resentment and conciliation -- Ch. 5. Revenge and conciliation -- Ch. 6. Apathy and conciliation -- Ch. 7. Guilt and conciliation -- Ch. 8. Egotism and conciliation -- Ch. 9. Greed and conciliation -- Ch. 10. Jealousy and conciliation -- Ch. 11. Anxiety and conciliation -- Ch. 12. Hatred and conciliation.
ISBN
076183284X (pbk.; alk. ppr.)
LCCN
^^2005930957
OCLC
63128786
Owning Institutions
Harvard Library