Research Catalog

Title

Making library Web sites usable : a LITA guide / Tom Lehman and Terry Nikkel.

Author

Lehman, Tom, 1947-

Publication

New York : Neal-Schuman Publishers, c2008.

Items in the Library & Off-site

Holdings

Details

Additional Authors

Nikkel, Terry

Description

xv, 184 p. : ill.; 23 cm.

Summary

If your library's website is not as user-friendly as it could or should be, you need this book. A LITA guide, it is the most authoritative, current reference on usability testing for libraries. It gives you practical advice in clear, non-technical prose, plus success stories from 18 academic, public, corporate, and government libraries. Read it and you will learn what usability assessments are, why they are important for libraries, why you should do them regularly, and what the most common challenges are. You will also learn all of the necessary how-tos, whats, and whys for the most common assessment techniques and how to interpret your results, document findings, and effectively communicate results and recommendations. Usability-in-action success stories from Purdue, the University of Virginia, and Wright State University libraries; the Clinton Macomb Public Library in Michigan; the MITRE corporate library; and the library at NASA Goddard offer rare insights and practical advice for facing challenges like limited time, working within a budget, and rallying support for website changes. For library webmasters, members of library Web or usability teams, and library administrators committed to putting their patrons at the center of their website design strategy but unsure of how to begin.

Series Statement

LITA guide ; #14

Uniform Title

LITA guides 14.

Subject

• Amerika Haus Berlin Video Lending Library
• Library Web sites > Design
• Library Web sites > United States > Case studies

Genre/Form

Case studies

Bibliography (note)

• Includes bibliographical references (p. 171-175) and index.

Processing Action (note)

• committed to retain

Contents

Usability for library web sites -- Heuristics -- Surveys -- Focus group interviews -- Card sorting -- Paper prototypes -- Usability testing -- Web server logs analysis -- Attracting users for testing -- Low-cost usability recording -- Communicating usability results effectively -- Usability case study : Purdue University libraries -- Usability case study : University of Virginia -- Usability case study : Wright State University -- University case study : Clinton-Macomb Public Library -- Usability case study : The Mitre Corporation -- Usability case study : NASA Goddard Library.

ISBN

9781555706203 (alk. paper)

LCCN

^^2008043245

OCLC

180204834

Owning Institutions

Harvard Library