Research Catalog

Title

The emotional organization : passions and power / edited by Stephen Fineman.

Publication

Malden, MA ; Oxford : Blackwell Pub., 2008.

Items in the Library & Off-site

Details

Additional Authors

Fineman, Stephen.

Description

viii, 230 p.; 25 cm.

Summary

This landmark collection is exclusively devoted to demonstrating/mapping (what is understood today about the power and structural effects of emotion and identity in organizations. Essays at the leading edge of research reveal the influence of workplace cultures, power, and institutional expectations, while also exploring the negative impacts of emotion management in the workplace. Brings together an international group of cutting-edge researchers to write critically about emotion in different organizational and cultural settings Includes research on policy, change, management and professional practice Exposes the influence of workplace cultures, power and institutional expectations on emotion Reveals the darker and oppressive features of emotion management in organizations Applies recent critical organizational theory to emotion.

Subject

• Organizational behavior
• Social institutions > Psychological aspects
• Emotions
• Social norms
• Identity (Psychology) > Social aspects
• Power (Social sciences) > Psychological aspects
• Comportement organisationnel
• Institutions sociales > Aspect psychologique
• Émotions
• Normes sociales
• Identité (Psychologie) > Aspect social
• Pouvoir (Sciences sociales) > Aspect psychologique

Bibliography (note)

• Includes bibliographical references and index.

Processing Action (note)

• committed to retain

Contents

Introducing the emotional organization / Stephen Fineman -- Me, morphine and humanity : experiencing the emotional community on Ward 8 / Sharon C. Bolton -- Power, paradox, social support, and prestige : a critical approach to addressing correctional officer burnout / Sarah J. Tracy -- Rape work : emotional dilemmas in work with victims / Patricia Yancey Martin, Douglas Schrock, Margaret Leaf, & Carmen von Rohr -- In the gym : peer pressure and emotional management among co-workers / Mary Haman & Linda L. Putman -- Abuse, violence, and fear on the front line : implications for the rise of the enchanting myth of customer sovereignty / Marek Korczynski & Victoria Bishop -- Enactments of class and nationality in transnational call centres / Kiran Mirchandani -- The gendering of emotions and perceived work time : chicks and geeks at I.com / Nicole L. Kangas & Debra E. Meyerson -- Managing the emotional boundaries of telework / Gill Musson & Katy Marsh -- Management consultancy and humor in action and context / Andrew Sturdy, Timothy Clark, Robin Fincham, & Karen Handley -- Becoming a successful corporate character and the role of emotional management / Caroline Hatcher -- Gender and the emotion politics of emotional intelligence / Stephanie A. Shields & Leah R. Warner -- Feeling out of place? : towards the transnationalizations of emotions / Jeff Hearn -- It's all too beautiful : emotion and organization in the aesthetic economy / Philip Hancock & Melissa Tyler.

ISBN

• 9781405160308 (pbk. : alk. paper)
• 1405160306 (pbk. : alk. paper)

LCCN

^^2007010744

OCLC

• 86038418
• SCSB-12621700

Owning Institutions

Harvard Library