Research Catalog

Title

• Process consultation revisited : building the helping relationship / Edgar H. Schein.

Author

Schein, Edgar H.

Publication

Reading, Mass. : Addison-Wesley, c1999.

Items in the Library & Off-site

Holdings

Details

Description

xvi, 256 p. : ill.; 21 cm.

Summary

This volume focuses on the interaction between consultant and client, explaining how to achieve the healthy, helping relationship so essential to effective consultation.

Subject

• Business consultants
• Psychology, Social
• Social psychology

Bibliography (note)

• Includes bibliographical references (p. 249-252) and index.

Processing Action (note)

• committed to retain

Contents

PART I. PROCESS CONSULTATION DEFINED. What is process consultation? -- The psychodynamics of the helping relationship -- Active inquiry and listening as status-equilibrating processes -- The concept of client -- PART II. DECIPHERING HIDDEN FORCES AND PROCESSES. Intrapsychic processes: ORJI -- Face-to-face dynamics: cultural rules of interaction and communication -- PART III. INTERVENTION IN THE SERVICE OF LEARNING. Communication and deliberate feedback -- Facilitative process interventions: task processes in groups -- Facilitative process interventions: interpersonal processes -- Facilitative process interventions: dialogue -- PART IV. PROCESS CONSULTATION IN ACTION. Consultation in action: entry, settings, methods, and the psychological contract -- Process consultation and the helping relationship in perspective.

ISBN

020134596X

LCCN

^^^98024926^

OCLC

39116739

Owning Institutions

Harvard Library