Research Catalog

The desk and beyond : next generation reference services / edited by Sarah K. Steiner and M. Leslie Madden.

Title
The desk and beyond : next generation reference services / edited by Sarah K. Steiner and M. Leslie Madden.
Publication
Chicago : Association of College and Research Libraries, 2008.

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StatusFormatAccessCall NumberItem Location
TextRequest in advance Z675.U5 D425 2008Off-site

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Details

Additional Authors
  • Steiner, Sarah K.
  • Madden, M. Leslie.
Description
ix, 160 p. : ill.; 23 cm.
Subject
  • Library Automation
  • Librarians
  • Information Services
  • Library Services
  • Academic libraries > Reference services > United States
  • Electronic reference services (Libraries) > United States
  • Internet in library reference services > United States
  • Library information desks > United States
  • Reference services (Libraries) > Forecasting
  • Reference librarians > Effect of technological innovations on
  • United States
Genre/Form
Internet resource.
Bibliography (note)
  • Includes bibliographical references.
Processing Action (note)
  • committed to retain
Contents
What is common about learning commons? : a look at the reference desk in this changing environment / Tim Daniels, Caroline Cason Barratt -- Personalizing the library via research consultations / Iris Jastram and Ann Zawistoski -- Reaching beyond the walls of the library / Brenda L. Johnson and Laurie A. Alexander -- Solution focused reference : counselor librarianship revisited / Ross T. LaBaugh -- Embedded library, embedded librarian : strategies for providing reference services in online courseware / Meredith G. Farkas -- The IM cometh : the future of chat reference / Stephen Francoeur -- Friending our users : social networking and reference services / Cliff Landis -- Preemptive reference : coming out from behind the desk / Brian S. Mathews -- Wikis and collaborative reference services / John Russell -- Get in the game : adapting library services to the needs of gamers / Chad F. Boeninger -- From desk to Web : creating safety nets in the online library / Jerilyn R. Veldof -- Be you; be unique : how to create competitive reference services by being strategically different / Jill S. Stover -- New training modes for reference services / Jennifer Ander and Connie Strittmatter.
ISBN
  • 9780838909645 (pbk. : alk. paper)
  • 0838909647 (pbk. : alk. paper)
LCCN
^^2008004797
OCLC
191865684
Owning Institutions
Harvard Library