Research Catalog
Revenue assurance : expert opinions for communications providers / Eric Priezkalns ; with David Lesham ... [et al.].
- Title
- Revenue assurance : expert opinions for communications providers / Eric Priezkalns ; with David Lesham ... [et al.].
- Author
- Priezkalns, Eric.
- Publication
- Boca Raton, FL : Auerbach Publications, c2011.
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1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | HE7661 .P75 2011 | Off-site |
Holdings
Details
- Additional Authors
- Leshem, David.
- Description
- xxxv, 337 p. : ill.; 25 cm.
- Subject
- Bibliography (note)
- Includes bibliographical references and index.
- Contents
- 1. Beginning at the beginning -- 2. Revisiting the foundations of revenue assurance -- 3. Linking revenue assurance to fraud management -- 4. Strategy, scope, and synergy -- 5. Epistemology and metrics -- 6. Hammer and tongs : the tools of revenue assurance -- 7. Managing risk -- 8. Understanding controls -- 9. Serving the retail customer -- 10. Advanced themes in revenue assurance -- 11. The business of revenue assurance -- 12. Power to the people of revenue assurance -- 13. Tangents on the theme of revenue assurance -- 14. The future(s) of revenue assurance -- 15. Anecdotes from the edge of revenue assurance -- 16. It makes you think ...
- ISBN
- 9781439851500 (hbk. : alk. paper)
- 1439851506 (hbk. : alk. paper)
- LCCN
- ^^2011017502
- OCLC
- 635487100
- Owning Institutions
- Harvard Library