Research Catalog

Title

Reconfiguring service delivery / Kay Vyhnanek, Christy Zlatos.

Author

Vyhnanek, Kay.

Publication

Washington, DC : Association of Research Libraries, [2011]

Items in the Library & Off-site

Holdings

Details

Additional Authors

Zlatos, Christy

Description

214 p. : ill.; 28 cm.

Series Statement

SPEC kit ; 327

Uniform Title

SPEC kit 327.

Subject

• Academic libraries > Reference services > United States
• Academic libraries > Reference services > Canada
• Library information desks > United States
• Library information desks > Canada
• Reference services (Libraries) > Forecasting
• Library Services
• Libraries
• Information commons

Genre/Form

Library surveys.

Note

• "December 2011."

Bibliography (note)

• Includes bibliographical references (p. 201-214).

Processing Action (note)

• committed to retain

Contents

Service philosophy -- About the learning commons / University of British Columbia -- About the new service model programs -- Planning for new library service models -- New service models guiding principles / University of Illinois at Urbana-Champaign -- Digital reference consolidation pilot support -- General expectations for managing reference interactions / University of Minnesota -- Why not...re-imagine the library / Texas A&M University -- What is the research commons? / University of Washington -- Make an appointment with a librarian / Boston University -- What we offer -- Improve your writing / University of British Columbia -- Document & image scanning / North Carolina University -- Assistance -- Loaner technology / Syracuse University -- The Curry library innovation commons (the CLIC) / University of Virginia -- Services -- Research common spaces / University of Washington -- Planning and progress -- Georgetown University library strategic initatives 2010-2015 / Georgetown University -- Combined service area progress / Georgia Tech -- Library services for the 21st century final report and recommendations -- New service models report to the provost executive summary -- NSM decision-making process / University of Illinois at Urbana-Champaign -- The learning studio at KU / University of Kansas -- Recommendations of the information commons task force -- Action plan implement in phases / Texas A&M University -- Service change announcements -- Message from the University librarian about SEL chemistry closure / University of Califorina, Los Angeles -- New views @ KSLI / Case Western Reserve University -- Introducing UCit@Langsam / University of Cincinnati -- Library service desk stacks get makeover / Emory University -- Maps media microforms & reserve have merged -- Physical sciences reading room to close / Iowa state university -- Science libraries relocations in summer 2011 -- Wilson library reading room update / University of North Carolina at Chapel Hill -- Evans library reopens renovated first floor -- Reimagine the library / Texas A&M University -- Floorplans and images -- Irving K. Barber learning centre map -- Koerner library layout / University of British Columbia -- Level 2 (post-moves) -- Former reference/info desk -- Formercirculation/reserves desk -- The library service desk / Emory University -- Anschutz library learning studio / University of Kansas -- Evans first floor / Texas A&M University -- Alderman new lounge area -- Alderman reference desk -- DML AV lab / University of Virginia -- Research Commons fact-sheet / University of Washington

ISBN

• 1594078718 (pbk.)
• 9781594078712 (pbk.)

OCLC

770226464

Owning Institutions

Harvard Library