Research Catalog

Title

Pathways to empathy : new studies on commodification, emotional labor, and time binds / Gertraud Koch, Stefanie Everke Buchanan (Hg.).

Publication

Frankfurt ; New York : Campus Verlag, c2013.

Items in the Library & Off-site

Details

Additional Authors

• Koch, Gertraud
• Buchanan, Stefanie Everke

Description

213 p.; 22 cm.

Summary

Three decades after the publication of Arlie Russell Hochschild's The Managed Heart, the processes of commodification of emotion she wrote about now reach into all areas of labor processes, extending even to private life and intimate relationships. The contributors to this volume take up her concepts to study the diversity of this economic intrusion into family, education, and nursing in the service sector as well as into corporate management. Aside from the powers and interests that force these developments, these essays argue, there are also productive uses and active resistances to them.

Series Statement

Work and everyday life. Ethnographic studies on work cultures ; Volume 6

Uniform Title

Work and everyday life v. 6.

Alternative Title

New studies on commodification, emotional labor, and time binds

Subject

• Emotions > Economic aspects
• Work > Psychological aspects
• Commodification

Genre/Form

Aufsatzsammlung

Note

• Essays.

Bibliography (note)

• Includes bibliographical references and index.

Processing Action (note)

• committed to retain

Contents

Getting there: from impediments to pathways to empathy / Gertrude Koch and Stefanie Everke Buchanan -- Empathy maps / Arlie Russell Hochschild -- Caring for young and old: the care-giving bind in late-forming families / Nancy Konvalinka -- Channeling time and energy into work and home: the rationales of Americans and Norwegians / Jeremy Schulz -- Time for business?! Time binds of female founders and their familial origin / Caroline Ruiner -- Selling feelings for a wage: a labor process perspective on emotional labor power, its indeterminancy and incomplete commodification / Paul Brook -- From emotional labor to interactive service work / Wolfgang Dunkel and Margit Weihrich -- Feeling rules--unfound treasures for the study of work cultures / Gertrude Koch -- Hairdressers as managers of well-being: a multi-dimensional perspective of emotional labor in the service industry / Sarah Braun -- Emotional labor and body work in a nursing home for the elderly / Petra Schweiger -- Being creative with time binds: solo entrepreneurs negotiating work and private life / Birgit Huber -- Encountering Arlie Hochschild's concept of "emotional labor" in gendered work cultures: ethnographic approaches in the sociology of emotions and in European ethnology / Irene Götz.

ISBN

9783593398945 (pbk.)

OCLC

• 833574652
• SCSB-10825569

Owning Institutions

Harvard Library