Understanding culture / Jamil Farooqui -- The meaning, process, context, and goals of intercultural communication / Shafizan Mohamed -- Qualities of a good intercultural communicator / Zeti Azreen Ahmad -- Contents of conversations among Muslims of similar and different cultures / Saodah Wok -- The importance of using proper language in communication within and across cultures / Che Mahzan Ahmad -- Principles of communication in Islam, a guide for Muslims of all cultures / Mohd. Yusof Hussain -- Communicating with the Malays, some principles to observe / Mohd. Yusof Hussain -- Intercultural communication among students at International Islamic University Malaysia / Zaharah S.A. Keeney -- Communicating with pilgrims of diverse cultures in Islam's two holiest cities / Mohd. Yusof Hussain -- Learning from stories of intercultural encounters / Norbaiduri Ruslan -- Overcoming barriers in intercultural communication / Azmuddin Ibrahim.