Research Catalog

Title

360-degree assessments : are they the right tool for the U.S. military? / Chaitra M. Hardison [and 6 others].

Author

Hardison, Chaitra M.,

Publication

• Santa Monica, Calif. : Rand Corporation, [2015]
• ©2015

Items in the Library & Off-site

Holdings

Details

Additional Authors

• Bush, Thomas,
• National Defense Research Institute (U.S.)
• National Defense Research Institute (U.S.), sponsoring body.
• Oluwatola, Oluwatobi A.,
• Peterson, Heather,
• Rand Corporation, issuing body.
• Saavedra, Anna Rosefsky,
• Straus, Susan G.,
• United States. Department of Defense. Office of the Secretary of Defense, sponsoring body.
• Zaydman, Mikhail,

Description

xiii, 73 pages : illustrations; 28 cm

Summary

"In response to the National Defense Authorization Act for fiscal year 2014, which directed the Secretary of Defense to assess "the feasibility of including a 360-degree assessment [360] approach... as part of performance evaluation reports," the Office of the Under Secretary of Defense for Personnel and Readiness (OUSD/P&R) asked the RAND Corporation to provide an outside assessment of the advisability of using 360s for evaluation purposes in the military. In addition, OUSD/P&R also requested information on the role of 360s more broadly. Thus, this report explores the pros and cons of using 360s for evaluation and development purposes in the military."--Page 4 of cover.

Subject

• 360-degree feedback (Rating of employees) > Evaluation
• United States > Rating of

Note

• "Prepared for the Office of the Secretary of Defence."-t.p.
• "RR-998-OSD"--Cover page 4.
• "National Defense Research Institute."

Bibliography (note)

• Includes bibliographical referenes (pages 69-73).

Processing Action (note)

• committed to retain

Contents

• Machine generated contents note: ch. One Introduction -- Research Questions -- Method -- Organization of This Report -- ch. Two What Are 360-Degree Assessments, and How Are They Different from Other Assessments? -- How Organizations Use 360-Feedback Programs -- Employee Views on 360 Feedback -- Evidence of Performance Improvement Using 360s -- Designing and Implementing a 360-Feedback System -- ch. Three Performance Evaluation and Promotion Processes in the Military Services -- Performance Evaluation Systems -- Promotion Process -- Summary -- ch. Four 360-Feedback Systems Currently in Use in the Military -- The Army's Multi-Source Assessment and Feedback Program -- Other 360 Efforts in the Army -- Related Efforts
• Ch. Five Using 360 Feedback: Evaluation Versus Development -- DoD Perspectives on the Use of 360s for Evaluation -- DoD Perspectives on the Use of 360s for Development -- Overall Conclusions on Advisability of Evaluation Versus Development -- ch. Six Using 360 Feedback: Other Implementation Issues -- Identifying the Right Raters -- Incorporating Coaching and Follow-Up -- Addressing Fairness and Legal Concerns -- Maintaining Trust Within the Organization -- Creating a Supportive Organizational Culture -- Obtaining Accurate Ratings -- Harming the Organization When Using 360s for Evaluation -- Making 360s Logistically Feasible and Conserving Resources -- Including Better Measures of Success -- Tailoring 360s to the Services' Needs -- ch. Seven Implications for the Military Services -- Purpose and Design Matter -- Recommendations for Using 360s in the Military.

ISBN

• 0833089056
• 9780833089052

Owning Institutions

Harvard Library