Research Catalog

It's not about us, it's all about them

Title
It's not about us, it's all about them / Martin Butler.
Author
Butler, Martin, 1950-
Publication
  • Oxford : Management Books 2000, 2016.
  • ©2016

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TextUse in library HF5415.5 .B8746 2016Off-site

Details

Description
373 pages; 21 cm
Alternative Title
It is not about us, it is all about them
Subject
  • Customer relations
  • Customer services
  • Consumer satisfaction
  • Service à la clientèle
  • Consommateurs > Satisfaction
Bibliography (note)
  • Includes bibliographical references and index.
ISBN
  • 1852527617
  • 9781852527617
OCLC
  • ocn951211746
  • 951211746
  • SCSB-1878114
Owning Institutions
Princeton University Library