Research Catalog

Communication the Cleveland Clinic way : how to drive a relationship-centered strategy for superior patient experience

Title
Communication the Cleveland Clinic way : how to drive a relationship-centered strategy for superior patient experience / edited by Adrienne Boissy, Tim Gilligan.
Publication
New York : McGraw-Hill Education, [2016]

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TextUse in library R727.3 .C665 2016Off-site

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Details

Additional Authors
  • Boissy, Adrienne
  • Gilligan, Timothy
Description
xxiii, 259 pages : illustrations, portraits; 24 cm
Subject
  • Medical personnel and patient
  • Patient-centered health care
  • Interpersonal communication
  • Physician and patient
  • Medical ethics
Note
  • "How to drive a relationship-centered strategy for exceptional patient experience"--Subtitle from CIP data.
Bibliography (note)
  • Includes bibliographical references and index.
ISBN
  • 9780071845342
  • 0071845348
  • 9780071845359
  • 0071845356
LCCN
2015051012
OCLC
  • ocn941713067
  • SCSB-8856311
Owning Institutions
Princeton University Library