Research Catalog

Service quality in academic libraries

Title
Service quality in academic libraries / Peter Hernon, Ellen Altman.
Author
Hernon, Peter.
Publication
Norwood, N.J. : Ablex, c1996.

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TextUse in library Z675.U5 H55 1996Off-site

Details

Additional Authors
Altman, Ellen.
Description
xv, 187 p. : ill.; 24 cm.
Series Statement
Information management, policy, and services
Subject
  • Academic libraries > United States
  • Libraries and students > United States
  • Libraries and scholars > United States
Bibliography (note)
  • Includes bibliographical references (p. 173-180) and indexes.
ISBN
  • 1567502091 (cloth : alk. paper)
  • 1567502105 (paper : alk. paper)
LCCN
95042989
OCLC
  • ocm33281839
  • SCSB-2087389
Owning Institutions
Princeton University Library