Research Catalog

Title

Managing with humor : a novel approach to building positive employee emotions and psychological resources / Nilupama Wijewardena, Ramanie Samaratunge, Charmine Härtel.

Author

Wijewardena, Nilupama

Publication

Singapore, Singapore : Springer, [2019]

Items in the Library & Off-site

Details

Additional Authors

• Samaratunge, Ramanie
• Härtel, Charmine E. J., 1959-

Description

xix, 153 pages : illustrations; 25 cm

Summary

This book focuses on an emerging area of study in management: managerial humor and its impact on employees' outcomes. Drawing from theoretical work that advocates humor as a managerial tool and building on existing theory and documented evidence on humor, the book explores how managers can use humor to positively affect employees' short-term emotional states and long-term psychological resources at work, and thus reduce the likelihood of their leaving the organization. First, the book develops a theoretical framework for humor events at work and provides evidence-based findings on employees' humor behavior within actual work contexts. Second, it explores how humor can be used to positively impact employees' emotional states at work. In doing so, the book takes a multidisciplinary approach to humor by integrating theory and findings from the emotions literature, Positive Organizational Behavior, and Broaden and Build Theory into the humor literature. The book sheds new light on the consequences of managers' use of humor for employees. It provides practical guidelines on how managers can use humor as an effective tool at work to bring about desired employee outcomes.

Subject

• Humor in the workplace
• Corporate culture
• Industrial management > Social aspects

Bibliography (note)

• Includes bibliographical references.

Contents

• 1. Why Managerial Humor Matters; 1.1 Introduction; 1.2 Importance of Humor for Contemporary Workplaces; 1.3 What Is Humor?; 1.4 What Humor Is Not; 1.5 Contribution of the Book; References -- 2. Examining Humor Events at Work; 2.1 Dissecting Humor Events; 2.2 History of the Study of Humor; 2.3 Theories of Humor; 2.4 Humor in the Workplace; 2.5 Humor Events at Work; 2.6 Development of the WHEF; 2.6.1 Step 1: The Humor Creator; 2.6.2 Step 2: Intentions of the Humor Creator; 2.6.3 Step 3: The Channel Used
• 2.6.4 Step 4: Humor Target; 2.6.5 Step 5: Cognitive Appraisal by the Target; 2.6.6 Step 6: Target's Response to Humor Creator; References -- 3. Managerial Humor as a Tool for Impacting Employees' Emotions; 3.1 Definition of Managers' Humor; 3.2 Managerial Humor at Work; 3.3 The Dark Side of Workplace Humor; 3.4 Humor as a Managerial Tool; 3.5 Emotions in the Workplace; 3.6 Definition of Emotions; 3.7 Emotions and Managerial Humor; 3.8 Affective Events Theory; 3.9 Managers' Humor Behavior as an Affective Event; 3.10 Moderator Variables; 3.10.1 Leader-Member Exchange
• 3.10.2 Employees' Locus of Control; 3.10.3 Employees' Affect Intensity; 3.10.4 Employees' Job Stress; 3.10.5 Employees' Perception of Managers' Humor Style; 3.11 Employees' Psychological Resources; 3.12 Employees' Turnover Intention; References -- 4. Exploring Humor in Australian Work Settings; 4.1 Why Study Humor in Australian Organizations?; 4.2 Methodology of the Study; 4.3 Sample Selection; 4.4 Survey Questionnaire; 4.5 Administration of the Survey Questionnaire; 4.6 Findings; 4.6.1 Preliminary Analysis of the Data; 4.6.2 Sample Characteristics
• 4.6.3 Frequency of Humor Occurrence in Australian Workplaces; 4.6.4 Employees' Acceptability, Engagement, and Enjoyment of Humor at Work; 4.6.5 Participants and Channels of Humor Events; 4.6.6 Intentions of Humor Creation and Functions; 4.6.7 Employees' Expectations of Managers' Humor; 4.7 Discussion of Findings; 4.7.1 Frequency of Humor in Australian Organizations; 4.7.2 Employees' Perception of Acceptability, Engagement and Enjoyment of Humor at Work; 4.7.3 Participants, Channels, Intentions, and Functions of Humor; 4.7.4 Employees' Expectations of Their Immediate Managers' Humor
• 4.8 Summary of Findings; References -- 5. Managerial Humor and Its Impact on Employees' Emotions and Psychological Resources; 5.1 Methodology; 5.1.1 Rational for Using Experience Sampling Methodology; 5.1.2 Designing a ESM Study; 5.1.3 Sampling Protocol for ESM; 5.1.4 Recruitment of Participants; 5.1.5 Administration of ESM; 5.2 Questionnaire and Measures Used; 5.3 Findings; 5.3.1 Sample Characteristics; 5.3.2 Effects of Employees' Perception of Managers' Humor and Their Emotions (H1); 5.3.3 Effects of Moderator Variables (H2a-e)

ISBN

• 9811336350
• 9789811336355

OCLC

• 1099525387
• on1099525387

Owning Institutions

Princeton University Library