Research Catalog

Service in the field : the world of front-line public servants

Title
Service in the field : the world of front-line public servants / Barbara Wake Carroll, David Siegel.
Author
Carroll, Barbara Wake, 1947-
Publication
Montreal & Kingston ; London ; Ithaca : McGill-Queen's University Press, ©1999.

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StatusFormatAccessCall NumberItem Location
TextUse in library JL108 .C37 1999Off-site

Details

Additional Authors
  • Siegel, David.
  • Institute of Public Administration of Canada.
Description
xii, 251 pages : illustrations; 23 cm
Summary
"The most important people in government are not the prime minister, premiers, and senior bureaucrats but the people who work in government field offices across the country, providing service to Canadians. Service in the Field, the first book to focus exclusively on the role of field-level public servants in Canada, examines the work they do and the relationship between field and head offices."--Jacket
Series Statement
Canadian public administration series = Collection administration publique canadienne
Uniform Title
Canadian public administration series
Subject
  • Civil service > Canada
  • Civil service
  • Canada
Note
  • On t.p.: Institute of Public Administration of Canada.
Bibliography (note)
  • Includes bibliographical references (p. [239]-247) and index.
Contents
1. Who Are These People and What Do They Do? -- 2. Research Described -- 3. "How We Do Things around Here" -- 4. Service to the Public -- 5. Workplace Environment -- 6. Two Solitudes or One Big Happy Family? Dealing with Head Office -- 7. Administrative Reform: How It Plays in the Field -- 8. Bureaucrats Are People Too -- 9. Where Do We Go from Here? Implications for Implementation and Management Theory.
ISBN
  • 0773517952
  • 9780773517950
  • 0773517960
  • 9780773517967
LCCN
00340575
OCLC
  • ocm40715506
  • 40715506
  • SCSB-797391
Owning Institutions
Princeton University Library