Research Catalog
The violence-prone workplace : a new approach to dealing with hostile, threatening, and uncivil behavior
- Title
- The violence-prone workplace : a new approach to dealing with hostile, threatening, and uncivil behavior / Richard V. Denenberg and Mark Braverman.
- Author
- Denenberg, R. V., 1942-
- Publication
- Ithaca : ILR Press, 1999.
Items in the Library & Off-site
Filter by
1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Use in library | HF5549.5.E43 D46 1999 | Off-site |
Details
- Additional Authors
- Braverman, Mark.
- Description
- xiii, 271 pages : illustrations; 24 cm
- Summary
- "At the heart of the book are fourteen examples of real-life incidents involving violence, a threat of violence, or a perception that such a threat was made."--BOOK JACKET. "They include instances in which domestic violence spilled over into the workplace, difficulties caused by racial and ethnic tension, and explosive behavior in response to common workplace occurrences such as downsizing or a change in corporate culture. Each example is followed by an analysis of the response to the actual or potential danger, indicating where mistakes were made because of poor information, bad judgment, absence of a clear policy, lack of consensus, or even irrational fear."--Jacket.
- Alternative Title
- New approach to dealing with hostile, threatening, and uncivil behavior
- Subject
- Violence in the workplace > United States > Prevention
- Violence in the workplace > Prevention
- Werkomgeving
- Geweld
- occupational safety
- violence
- aggression
- personnel management
- labour legislation
- management technique
- dispute settlement
- employee monitoring
- fatigue
- stress
- mental health
- medical examination
- privacy
- personnel policy
- counselling
- training
- trade union role
- school
- case study
- sécurité du travail
- agression
- gestion du personnel
- législation du travail
- technique de gestion
- règlement de conflit
- travail sous surveillance
- santé mentale
- examen médical
- vie privée
- politique de personnel
- conseil d'orientation
- formation
- rôle du syndicat
- école
- étude de cas
- seguridad en el trabajo
- violencia
- agresión
- administración de personal
- legislación del trabajo
- técnica administrativa
- arreglo de conflicto
- supervisión de los empleados
- fatiga
- estrés
- salud mental
- examen médico
- vida privada
- política de personal
- asesoramiento
- formación
- papel del sindicato
- escuela
- estudio de casos
- United States
- USA
- Etats-Unis
- Estados Unidos
- Genre/Form
- Case studies
- comment.
- reference.
- Case studies.
- Études de cas.
- commentaire.
- référence bibliographique.
- comentario.
- referencia.
- Bibliography (note)
- Includes bibliographical references (p. 257-267) and index.
- Contents
- pt. I. Violence as a Workplace Issue. 1. Introduction: An Everyday Event. 2. Origins of Workplace Violence -- pt. II. The Anatomy of Tragedy: Studies in Multiple Murder. 3. Royal Oak, Michigan: A Post Office Massacre. 4. Santa Ana, California: A Highway Worker's Revenge. 5. Hartford, Connecticut: An Unlucky Day at the Lottery. 6. Watkins Glen, New York: A Social Service Office under Siege. 7. Iowa City, Iowa: The "Darkest Hour" of a Campus -- pt. III. Alarms, False Alarms, Threats, and Panics. 8. The Case of the Dangerous Dreams. 9. The Case of the Battering Boyfriend. 10. The Case of the Fearful Foreman. 11. The Case of the Muttering Mechanic. 12. The Case of the Ejected Engineer. 13. The Case of the Downsizing Dissenter.
- ISBN
- 0801433967
- 9780801433962
- 0801487358
- 9780801487354
- LCCN
- 99040898
- OCLC
- ocm41967178
- 41967178
- SCSB-961724
- Owning Institutions
- Princeton University Library