Research Catalog

Title

Building cross-cultural competence : how to create wealth from conflicting values / Charles M. Hampden-Turner and Fons Trompenaars ; illustrations by David Lewis.

Author

Hampden-Turner, Charles.

Publication

New Haven, Conn. : Yale University Press, ©2000.

Items in the Library & Off-site

Details

Additional Authors

Trompenaars, Alfons.

Description

xi, 388 pages : illustrations; 24 cm

Summary

• "Based on fourteen years of research involving nearly 50,000 managerial respondents and on the authors' extensive experience in international business, the book compares American cultural values to those of more than forty other nations. It explores six culture-defining dimensions and their reverse images (universalism-particularism, individualism-communitarianism, specificity-diffusion, achieved status-ascribed status, inner direction-outer direction, and sequential time-synchronous time) and discusses them as alternative ways of coping with life's - and business's - exigencies.
• With humor, cartoons, and an array of business examples, the authors demonstrate how the reconciliation of cultural differences can cause whole organizations to grow healthier, wealthier, and wiser."--Jacket.

Subject

• International business enterprises > Management
• Intercultural communication
• Communication in management > Social aspects
• Cultural competence
• Communication in management > Social aspects
• Cultural competence
• Intercultural communication
• International business enterprises > Management
• Interkulturelles Management
• Multinationales Unternehmen
• Kulturkontakt
• Organisatiesociologie

Bibliography (note)

• Includes bibliographical references (p. 365-375) and index.
• Includes filmography.

Contents

Universalism -- particularism: the dilemma -- Reconciling universalism and particularism: stories and cases -- Specificity -- diffuseness: the dilemma -- Reconciling specificity with diffuseness: stories and cases -- Achieved -- ascribed status: the dilemma -- Reconciling achieved with ascribed status: stories and cases -- Inner direction versus outer direction: the dilemma -- Reconciling inner and outer direction: stories and cases -- Sequential and synchronous time: the dilemma -- Reconciling sequential with synchronous time: stories and cases -- Appendix 1. Dilemma theory and its origins -- 2. Exercises in reconciliation -- 3. Measuring transcultural competence: old and new questionnaires -- 4. The space between dimensions.

ISBN

• 0300084978
• 9780300084979

LCCN

00028107

OCLC

• ocm43561997
• 43561997
• SCSB-1146127

Owning Institutions

Princeton University Library