Research Catalog

Title

Managing diversity in health care / Lee Gardenswartz, Anita Rowe.

Author

Gardenswartz, Lee.

Publication

San Francisco : Jossey-Bass Publishers, ©1998.

Items in the Library & Off-site

Details

Additional Authors

Rowe, Anita, 1946-

Description

xxv, 271 pages; 24 cm

Summary

This essential handbook provides you with the necessary knowledge and tools to become more responsive to culturally diverse patient and staff populations. The authors show how to build diverse teams, deal with the thorny issues of prejudice and bias, and communicate effectively within a diverse health care setting.

Subject

• Transcultural medical care > United States
• Minorities > Medical care > United States
• Minorities > Health and hygiene > United States
• Medical care
• Minorities
• Cross-cultural studies
• National health services
• Delivery of Health Care
• Minority Groups
• Cross-Cultural Comparison
• Health Services
• Patient Care
• minorities
• National health services
• Minorities
• Medical care
• Cross-cultural studies
• Minorities > Health and hygiene
• Minorities > Medical care
• Transcultural medical care
• Nationale Minderheit
• Ärztliche Behandlung
• Ethnische Identität
• United States
• USA

Bibliography (note)

• Includes bibliographical references (p. [221]-244) and index.

Contents

Why diversity is good for business : marketplace and workforce issues -- The dimensions of health care diversity -- The truth about cultural programming -- Achieving practical cultural literacy -- Improving communication in diverse environments -- Removing stereotypes that block high-quality care -- The diversity leadership challenge -- Overcoming barriers to change -- Creative organizational problem solving.

ISBN

• 0787940410
• 9780787940416

LCCN

98014745

OCLC

• ocm38573847
• 38573847
• SCSB-14655603

Owning Institutions

Princeton University Library