Research Catalog

The complete reference checking handbook : the proven (and legal) way to prevent hiring mistakes

Title
The complete reference checking handbook : the proven (and legal) way to prevent hiring mistakes / Edward C. Andler with Dara Herbst.
Author
Andler, Edward C.
Publication
New York : American Management Association, ©2003.

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Details

Additional Authors
Herbst, Dara, 1961-
Description
xiii, 255 pages; 24 cm
Subject
  • Employee screening > United States
  • Employee selection > United States
  • Employment references > United States
  • Employee screening
  • Employee selection
  • Employment references
  • United States
Note
  • Includes index.
Contents
Introduction -- PART I: DISHONESTY: A MAJOR BUSINESS AND SOCIAL PROBLEM: An overall look -- Initial steps -- Screening options -- The candidate's advantage -- PART II: THE LEGALITIES AND CONFUSION SURROUNDING EMPLOYMENT: The real problem in employment -- Who is actually running human resources -- Legal and illegal questions -- PART III: HONESTY: THE BEST POLICY: The application and interview -- Spotting liars -- Speeding up reference checking -- PART IV: SEARCHING PUBLIC RECORDS: Why public records searches are necessary -- Spotting criminals and troublemakers -- PART V: TECHNIQUES THAT WORK: Effective reference checking -- Reference-checking techniques -- Reference checklists and questions -- Handling the rejected applicant -- PART VI: CREATIVITY: THE KEY TO SUCCESS: Improving performance in your organization -- Companywide hiring standards -- Appendix A: Process summary and sample telephone script -- Appendix B: National credit-reporting agencies.
ISBN
  • 0814407447
  • 9780814407448
LCCN
2002009374
OCLC
  • ocm50004844
  • 50004844
  • SCSB-1283446
Owning Institutions
Princeton University Library