Research Catalog

Marketing government and social services

Title
Marketing government and social services / John L. Crompton, Charles W. Lamb, Jr.
Author
Crompton, John L.
Publication
New York : Wiley, ©1986.

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StatusFormatAccessCall NumberItem Location
TextUse in library HF5415.13 .L32 1986Off-site

Details

Additional Authors
Lamb, Charles W.
Description
xx, 485 pages : illustrations; 24 cm.
Series Statement
Wiley series on marketing management, 0275-875X
Uniform Title
Wiley series on marketing management
Subject
  • Marketing > Management
  • Government publicity
  • Social service > Marketing
  • Marketing
  • Politik
  • Sozialdienst
  • Sozialeinrichtung
  • Öffentlichkeitsarbeit
  • Sozialdienst
  • USA
  • USA
Bibliography (note)
  • Includes bibliographies and index.
Contents
1. What is marketing? -- 2. Relevance of marketing to government and social service agencies -- 3. Developing a marketing plan -- 4. Evaluating marketing efforts -- 5. Identifying potential target markets -- 6. Selecting target markets and identifying sources of unresponsiveness -- 7. Allocation decisions: the equity issue -- 8. Strategic distribution of services -- 9. Program management -- 10. New program development -- 11. Diffusion of new services -- 12. Program retrenchment -- 13. Objectives of pricing -- 14. Establishing a price -- 15. Promotion: an overview -- 16. Advertising and public service announcements -- 17. Personal selling -- 18. Publicity and incentives.
ISBN
  • 0471093653
  • 9780471093657
LCCN
85012459
OCLC
  • ocm12314182
  • 12314182
  • SCSB-1166558
Owning Institutions
Princeton University Library