Research Catalog

The secrets of facilitation : the S.M.A.R.T. guide to getting results with groups

Title
The secrets of facilitation : the S.M.A.R.T. guide to getting results with groups / Michael Wilkinson.
Author
Wilkinson, Michael, 1957-
Publication
San Francisco : Jossey-Bass, ©2004.

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Details

Description
xviii, 300 pages : illustrations; 25 cm
Summary
"The Secrets of Facilitation delivers a clear vision of facilitation excellence and reveals the specific techniques effective facilitators use to produce consistent, repeatable results with groups. Author Michael Wilkinson has trained thousands of managers, analysts, and consultants around the world to apply the power of SMART (Structured Meeting And Relating Techniques) facilitation to achieve amazing results with teams and task forces. He shows how anyone can use these proven group techniques in managing, presenting, teaching, planning, selling, and other professional as well as personal situations."--Jacket.
Series Statement
The Jossey-Bass business & management series
Uniform Title
Jossey-Bass business & management series
Subject
  • Group facilitation > Handbooks, manuals, etc
  • Business meetings > Handbooks, manuals, etc
  • Business meetings
  • Group facilitation
  • Groepsdynamica
Genre/Form
  • manuals (instructional materials)
  • handbooks.
  • Handbooks and manuals.
  • Guides et manuels.
Bibliography (note)
  • Includes bibliographical references (p. 290).
Contents
Introduction : a powerful secret -- 1. What is a facilitated session? -- 2. secrets to questioning -- 3. secrets to preparing -- 4. secrets to starting -- 5. secrets to focusing -- 6. secrets to recording -- 7. secrets to information gathering -- 8. secrets to closing -- 9. secrets to managing dysfunction -- 10. secrets to consensus building -- 11. secrets to energy -- 12. secrets to agenda setting -- 13. Applying the secrets to special situations -- Resource guide for facilitators -- 60 secrets of facilitation.
ISBN
  • 0787975788
  • 9780787975784
LCCN
2004014813
OCLC
  • ocm55764438
  • 55764438
  • SCSB-8804073
Owning Institutions
Princeton University Library