Research Catalog

Quality of telephone-based spoken dialogue systems

Title
Quality of telephone-based spoken dialogue systems / Sebastian Möller.
Author
Möller, Sebastian.
Publication
New York : Springer, ©2005.

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Details

Description
xix, 469 pages : illustrations; 25 cm
Summary
  • "Quality of Telephone-Based Spoken Dialogue Systems is a systematic overview of assessment, evaluation, and prediction methods for the quality of services such as travel and touristic information, phone-directory and messaging, or telephone-banking services. A new taxonomy of quality-of-service is presented which serves as a tool for classifying assessment and evaluation methods, for planning and interpreting evaluation experiments, and for estimating quality."
  • "Although Quality of Telephone-Based Spoken Dialogue Systems is written from the perspective of an engineer in telecommunications, it is an invaluable source of information for professionals in signal processing, communication acoustics, computational linguistics, speech and language sciences, human factor design and ergonomics."--Jacket.
Subject
  • Automatic speech recognition
  • Telephone systems > Quality control
  • Automatische Spracherkennung
  • Qualitätskontrolle
  • Telefon
  • Reconnaissance automatique de la parole
  • Qualité de Service (télécommunications)
Bibliography (note)
  • Includes bibliographical references (p. [429]-461) and index.
Contents
1. Motivation and introduction -- 2. Quality of human-machine interaction over the phone -- 3. Assessment and evaluation methods -- 4. Speech recognition performance over the phone -- 5. Quality of synthesized speech over the phone -- 6. Quality of spoken dialogue systems -- 7. Final conclusions and outlook -- App. A. Definition of interaction parameters -- App. B. Template sentences for synthesis evaluation, exp. 5.1 and 5.2 -- App. C. BoRIS dialogue structure -- App. D. Instructions and scenarios.
ISBN
  • 0387231900
  • 9780387231907
LCCN
2004059514
OCLC
  • ocm56590894
  • 56590894
  • SCSB-9324848
Owning Institutions
Princeton University Library