Research Catalog

Managing innovation : cases from the services industries

Title
Managing innovation : cases from the services industries / Bruce R. Guile and James Brian Quinn, editors.
Publication
Washington, D.C. : National Academy Press, 1988.

Items in the Library & Off-site

Filter by

1 Item

StatusFormatAccessCall NumberItem Location
Book/TextUse in library HD9980.5 .M343 1988Off-site

Details

Additional Authors
  • Guile, Bruce R.
  • Quinn, James Brian, 1928-2012.
  • National Academy of Engineering.
Description
vi, 211 pages : illustrations; 23 cm.
Series Statement
Series on technology and social priorities
Uniform Title
Series on technology and social priorities.
Subject
  • Service industries > Technological innovations > Management
  • Dienstleistungssektor
  • Innovationsmanagement
  • Aufsatzsammlung
  • Technische vernieuwing
  • Dienstensector
  • Technological innovations > Management
Genre/Form
Kongress.
Note
  • At head of title: National Academy of Engineering.
  • Includes material presented at a symposium entitled "Technology in Services: the Next Economy" held in Washington, D.C., Jan. 28-29, 1988, sponsored by the National Academy of Engineering.
Bibliography (note)
  • Includes bibliographies and index.
Contents
Managing innovation in services / James Brian Quinn, Bruce R. Guile -- Services technology and manufacturing / James Brian Quinn -- Pictures and parts / Frederick A. Fellowes, Donald N. Frey -- Custodial package tracking at Federal Express / Carl Nehls -- Electronic automation at the New York Stock Exchange / Christopher Keith, Allan Grody -- Using technology for competitive advantage / Paul F. Glaser -- Operations research and the services industries / Richard C. Larson -- Cellular mobile telephone services / John H. Davis -- Modern bridge construction and engineering services / Juan A. Murillo -- Professional services firms and information technology / Thomas H. Doorley, Alison Gregg, Christopher Gagnon.
ISBN
  • 0309039266
  • 9780309039260
  • 030903891X
  • 9780309038911
LCCN
  • 88019631
  • ZBWT00116235
OCLC
  • ocm18167174
  • 18167174
  • SCSB-9133352
Owning Institutions
Princeton University Library