Research Catalog
Managing innovation : cases from the services industries
- Title
- Managing innovation : cases from the services industries / Bruce R. Guile and James Brian Quinn, editors.
- Publication
- Washington, D.C. : National Academy Press, 1988.
Items in the Library & Off-site
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1 Item
Status | Format | Access | Call Number | Item Location |
---|---|---|---|---|
Book/Text | Use in library | HD9980.5 .M343 1988 | Off-site |
Details
- Additional Authors
- Description
- vi, 211 pages : illustrations; 23 cm.
- Series Statement
- Series on technology and social priorities
- Uniform Title
- Series on technology and social priorities.
- Subject
- Genre/Form
- Kongress.
- Note
- At head of title: National Academy of Engineering.
- Includes material presented at a symposium entitled "Technology in Services: the Next Economy" held in Washington, D.C., Jan. 28-29, 1988, sponsored by the National Academy of Engineering.
- Bibliography (note)
- Includes bibliographies and index.
- Contents
- Managing innovation in services / James Brian Quinn, Bruce R. Guile -- Services technology and manufacturing / James Brian Quinn -- Pictures and parts / Frederick A. Fellowes, Donald N. Frey -- Custodial package tracking at Federal Express / Carl Nehls -- Electronic automation at the New York Stock Exchange / Christopher Keith, Allan Grody -- Using technology for competitive advantage / Paul F. Glaser -- Operations research and the services industries / Richard C. Larson -- Cellular mobile telephone services / John H. Davis -- Modern bridge construction and engineering services / Juan A. Murillo -- Professional services firms and information technology / Thomas H. Doorley, Alison Gregg, Christopher Gagnon.
- ISBN
- 0309039266
- 9780309039260
- 030903891X
- 9780309038911
- LCCN
- 88019631
- ZBWT00116235
- OCLC
- ocm18167174
- 18167174
- SCSB-9133352
- Owning Institutions
- Princeton University Library