Research Catalog

Total quality : an executive's guide for the 1990s

Title
Total quality : an executive's guide for the 1990s / the Ernst & Young Quality Improvement Consulting Group.
Publication
Homewood, Ill. : Dow Jones-Irwin, ©1990.

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StatusFormatAccessCall NumberItem Location
TextUse in library TS156 .T62 1990Off-site

Details

Additional Authors
Ernst & Young. Quality Improvement Consulting Group.
Description
xv, 248 pages : illustrations; 24 cm.
Series Statement
The Dow Jones-Irwin/APICS series in production management
Uniform Title
Dow Jones-Irwin/APICS series in production management.
Subject
  • Quality control
  • Production management > Quality control
  • quality control
  • Productiemanagement
  • Kwaliteitszorg
Bibliography (note)
  • Includes bibliographic references (p. 236-238).
Source (note)
  • David Sarnoff Research Center Library/RCA Labs/Princeton, NJ;
Contents
Part 1: Leading change. The quality imperative -- Helping managers get religion: developing leadership commitment to quality improvement -- Orchestrating change: policy deployment -- Measuring and rewarding performance -- Assessing quality. Part 2: Implementing prerequisites. Quality education requirements -- Quality of design -- Quality of conformance to design -- Total productive maintenance -- Employee involvement in the quality process. Part 3: Executing strategy. JIT and quality -- Cost management systems, JIT, and quality -- Building world-class suppliers -- Quality improvement and automation -- Conclusion: inspiring leadership: people first.
ISBN
  • 1556231881
  • 9781556231889
  • 9781556233647
  • 1556233647
LCCN
89034624
OCLC
  • ocm19811332
  • 19811332
  • SCSB-1519069
Owning Institutions
Princeton University Library