Research Catalog

The man who discovered quality : how W. Edwards Deming brought the quality revolution to America : the stories of Ford, Xerox, and GM

Title
The man who discovered quality : how W. Edwards Deming brought the quality revolution to America : the stories of Ford, Xerox, and GM / Andrea Gabor.
Author
Gabor, Andrea.
Publication
New York : Times Books, ©1990.

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Details

Description
x, 326 pages : illustrations; 25 cm
Summary
Charismatic inventor of the Fourteen Point philosophy for quality, W. Edwards Deming took his techniques to Japan, where they were readily adopted and credited for that country's economic triumph. Here Gabor explores the development of "quality" as a management science, from the United States to Japan and back again.
Subject
  • Deming, W. Edwards 1900-1993
  • Deming, W. Edwards 1900-1993
  • Quality control > United States
  • Quality control
  • Quality Control
  • quality control
  • Kwaliteitszorg
  • United States
Bibliography (note)
  • Includes bibliographical references (p. 287-292) and index.
Contents
America Rediscovers W. Edwards Deming -- The Statistical Foundation of Demingism -- From American Pioneer to Japanese Sensei -- Nashua Corporation: The Mouse That Roared -- Ford's Better Idea -- ... And How the Automaker Spread the Word -- How a Florida Utility Became an Unlikely Contender for Samurai Success -- Xerox's Quality Strategy: Two Steps Forward, One Step Back -- Perestroika at General Motors? -- The Case for a Pass-Fail Approach to Evaluating Individual Performance -- Demingism Enters the 1990s -- Selected Bibliography.
ISBN
  • 081291774X
  • 9780812917741
LCCN
89040788
OCLC
  • ocm21041312
  • 21041312
  • SCSB-1915204
Owning Institutions
Princeton University Library