Research Catalog

Powerful conversations : how high-impact leaders communicate

Title
Powerful conversations : how high-impact leaders communicate / Phil Harkins.
Author
Harkins, Philip J.
Publication
New York : McGraw-Hill, ©1999.

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TextUse in library HD30.3 .H3713 1999Off-site

Details

Description
xvi, 192 pages : illustrations; 24 cm
Summary
Annotation.
Subject
  • Communication in management
  • Leadership
  • Communication in organizations
  • Leadership
  • Communication
  • Gestion d'entreprises
  • Techniques de gestion
  • Psychologie du travail
  • Développement d'aptitudes
  • Développement personnel
  • Communication in management
  • Communication in organizations
  • Führungskraft
  • Kommunikation
Note
  • Includes index.
Contents
The Discipline of Powerful Conversations -- Powerful Conversations and High-Impact Leaders -- The Structure and Impact of Powerful Conversations -- The Types of Powerful Conversations -- The Swamp: Getting Into and Out of Bad Conversations -- Difficult Conversations -- Powerful Conversations in Practice -- Powerful Conversations and Trust -- The Agenda for Change -- Passionate Champions -- Retaining Great People -- The Voice of Leadership -- Appendix: A Powerful Conversations Toolbox -- Planning, Conducting, and Measuring Powerful Conversations -- The Tower of Power -- The Leadership Assessment Instrument (LAI) -- The Trust Tool -- The Change Tool -- The Retention Tool.
ISBN
  • 0071353216
  • 9780071353212
  • 0585179603
  • 9780585179605
LCCN
99026326
OCLC
  • ocm41039957
  • 41039957
  • SCSB-1797631
Owning Institutions
Princeton University Library