Research Catalog

New perspectives in marketing by word-of-mouth

Title
New perspectives in marketing by word-of-mouth / Emerald Group Publishing Limited.
Publication
Bingley, UK : Emerald Group Publishing, 2015.

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StatusFormatAccessCall NumberItem Location
TextUse in library HF5827.95 .N49 2015Off-site

Details

Additional Authors
Emerald Group Publishing.
Description
vii, 192 pages : illustrations; 25 cm.
Series Statement
Emerald gems
Uniform Title
Emerald gems.
Subject
  • Word-of-mouth advertising
  • Marketing
  • Bouche-à-oreille (Publicité)
  • marketing
  • Mund-zu-Mund-Werbung
  • Virales Marketing
  • Markenartikel
  • Social Web
Bibliography (note)
  • Includes bibliographical references.
Contents
The influences of electronic word-of-mouth message appeal and message source credibility on brand attitude -- How large companies react to negative Facebook comments -- Word of mouth : measuring the power of individual messages -- The effect of consumer confusion proneness on word of mouth, trust, and customer satisfaction -- The heterogeneous effect of WOM on product sales : why the effect of WOM valence is mixed? -- The role of brand love in consumer-brand relationships -- Effects of brand love, personality and image on word of mouth : the case of fashion brands among young consumers -- The impact of user interactions in social media on brand awareness and purchase intention : the case of MINI on Facebook -- Spreading the word through likes on Facebook : evaluating the message strategy effectiveness of Fortune 500 companies.
ISBN
  • 1785608193
  • 9781785608193
  • 9781785608186 (ebook) (canceled/invalid)
OCLC
  • ocn921863879
  • 921863879
  • SCSB-1843675
Owning Institutions
Princeton University Library