Research Catalog

Title

Software quality management and ISO 9001 : how to make them work for you / Michael G. Jenner.

Author

Jenner, Michael G., 1943-

Publication

New York : Wiley, ©1995.

Items in the Library & Off-site

Details

Description

xi, 244 pages : illustrations; 24 cm

Subject

• Computer software > Quality control
• Quality control > Standards
• ISO 9001 Standard
• Logiciels
• Normes de qualité
• Contrôle de qualité
• Total quality management

Note

• "A Wiley-QED publication."
• "Includes 1994 version of the ISO 9001"--Cover.

Bibliography (note)

• Includes bibliographical references (p. 235-236) and index.

Contents

pt. 1. Introducing ISO 9001. 1. Why ISO 9001? 2. Introduction to ISO 9000. 3. Overview of ISO 9001 in Software. 4. Management Issues and ISO 9000 -- pt. 2. Conforming to ISO 9001. 5. Introduction. 6. Management Responsibility. 7. Quality System. 8. Document and Data Control. 9. Internal Quality Audits. 10. Corrective and Preventive Action. 11. Control of Quality Records. 12. Training. 13. Product Identification and Traceability. 14. Control of Customer-Supplied Product. 15. Purchasing. 16. Handling, Storage, Packaging, Preservation, and Delivery. 17. Control of Nonconforming Product. 18. Contract Reviews. 19. Process Control. 20. Design Control. 21. Inspection and Testing. 22. Inspection and Test Status. 23. Control of Inspection, Measuring, and Test Equipment. 24. Statistical Techniques. 25. Servicing and Software Maintenance -- pt. 3. Putting ISO 9001 to Work. 26. The Documentation. 27. Quality Manual. 28. Project Quality Plans. 29. Process Documentation. 30. Developing the QMS. 31. Certification -- Appendix A: Quality Terminology.

ISBN

• 0471118885
• 9780471118886

LCCN

94040487

OCLC

• ocm31376312
• 31376312
• SCSB-2057595

Owning Institutions

Princeton University Library