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  • Creatingcustomerevangelists : how loyal customers become a volunteer sales force / Ben McConnell, Jackie Huba.

    • Text
    • Chicago : Dearborn Trade Pub., c2003.
    • 2003
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 03-560Offsite

  • Citizen marketers : when people are the message / Ben McConnell and Jackie Huba.

    • Text
    • Chicago, IL : Kaplan Pub., c2007.
    • 2007
    • 1 Item

    Available Online

    http://www.loc.gov/catdir/toc/ecip071/2006030817.html
    FormatCall NumberItem Location
    Text JBE 07-412Schwarzman Building - General Research Room 315
    Request for On-site UseRequest Scan

    Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.

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