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Displaying 1-11 of 11 results for author "Zemke, Ron."
Stressless selling : a guide to success for men & women in sales / Frances Meritt Stern, Ron Zemke.
- Text
- Englewood Cliffs, N.J. : Prentice-Hall, c1981.
- 1981
- 1 Item
Item details Format Call Number Item Location Text JLE 81-1549|m(SASB) Offsite Service America! : doing business in the new economy / Karl Albrecht and Ron Zemke.
- Text
- Homewood, Ill. : Dow Jones-Irwin, c1985.
- 1985
- 1 Item
Item details Format Call Number Item Location Text JLE 86-133 Offsite Delivering knock your socks off service / Kristin Anderson, Ron Zemke.
- Text
- New York, N.Y. : Amacom, c1991.
- 1991
- 1 Item
Item details Format Call Number Item Location Text JBE 92-458 Offsite Managing knock your socks off service / Chip R. Bell and Ron Zemke.
- Text
- New York, NY : AMACOM, c1992.
- 1992
- 1 Item
Item details Format Call Number Item Location Text JBE 92-1229 Offsite Sustaining knock your socks off service / Thomas K. Connellan and Ron Zemke.
- Text
- New York : Amacom, c1993.
- 1993
- 1 Item
Item details Format Call Number Item Location Text JBE 93-1986 Offsite Knock your socks off answers : solving customer nightmares & soothing nightmare customers / Kristin Anderson & Ron Zemke.
- Text
- New York : American Management Association, 1995.
- 1995
- 1 Item
Item details Format Call Number Item Location Text JBE 96-1632 Offsite Best practices in customer service / edited by Ron Zemke and John A. Woods.
- Text
- Amherst [Mass.] : HRD Press ; New York : AMACOM, 1999, c1998.
- 1999-1998
Service America in the new economy / Karl Albrecht and Ron Zemke.
- Text
- New York : McGraw-Hill, c2002.
- 2002
- 1 Item
Item details Format Call Number Item Location Text JBE 10-535 Schwarzman Building - General Research Room 315 Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.
Service America! : doing business in the new economy / Karl Albrecht and Ron Zemke.
- Text
- Homewood, Ill. : Dow Jones-Irwin, [1985], ©1985.
- 1985-1985
- 1 Item
Item details Format Call Number Item Location Text HD9981.5 .A43 1985 Off-site Service America in the new economy / Karl Albrecht and Ron Zemke.
- Text
- New York : McGraw-Hill, [2002], ©2002.
- 2002-2002
- 1 Item
Item details Format Call Number Item Location Text HD9981.5 .A43 2002 Off-site Service America! : doing business in the new economy / Karl Albrecht and Ron Zemke.
- Text
- 1985
- 1 Item
Item details Format Call Number Item Location Text HD9981.5 .A43 1985 Off-site
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