Research Catalog

  • Winning by telephone : telephone effectiveness for business professionals and consumers / Gary S. Goodman.

    • Text
    • Englewood Cliffs, N.J. : Prentice-Hall, c1982.
    • 1982
    • 1 Item
    FormatCall NumberItem Location
    Text JLD 82-930Offsite
  • You can sell anything by telephone! / Gary S. Goodman.

    • Text
    • Englewood Cliffs, N.J. : Prentice-Hall, c1984.
    • 1984
    • 1 Item
    FormatCall NumberItem Location
    Text JLD 84-3395Offsite
  • Gary Goodman's breakthroughs in telemarketing / Gary S. Goodman.

    • Text
    • New York : Prentice Hall, c1987.
    • 1987
    • 1 Item
    FormatCall NumberItem Location
    Text JLD 87-4304Offsite
  • Monitoring, measuring, and managing customer service / Gary S. Goodman.

    • Text
    • San Francisco : Jossey-Bass, 2000.
    • 2000
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 01-1825Offsite

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